THE INFLUENCE OF LIFESTYLE, REFERENCE GROUPS, AND COUNTRY OF ORIGIN ON REPURCHASING INTENTIONS FOR MARLBORO CIGARETTES
Abstract
Seiring dengan globalisasi, memunculkan pasar global yang dapat diikuti oleh perusahaan di seluruh dunia. Persaingan tidak hanya tentang karakteristik atau kualitas produk, tetapi juga tentang kemampuan perusahaan untuk bersaing di pasar dunia. Perusahaan tembakau besar seperti Marlboro memiliki persaingan yang ketat di pasar global. Pasalnya, konsumen perusahaan rokok Marlboro bisa ditemukan hampir di seluruh wilayah dunia. Persaingan dengan merek lain tidak dapat dihindari membuat manajemen perusahaan tidak hanya menarik niat beli konsumen baru tetapi juga niat beli ulang dari konsumennya. Tujuan dari penelitian ini adalah untuk mengetahui peran gaya hidup, kelompok referensi, dan negara asal terhadap niat untuk membeli kembali rokok Marlboro. Penelitian ini menggunakan 100 sampel dengan cara purposive sampling. Data diperoleh dari tanggapan kuesioner dengan analisis data regresi linier berganda. Hasil penelitian menunjukkan bahwa gaya hidup berpengaruh signifikan terhadap niat beli ulang rokok Marlboro. Selain itu, niat untuk membeli kembali rokok Marlboro juga dipengaruhi oleh adanya kelompok referensi. Negara asal terbukti mempengaruhi minat beli konsumen terhadap rokok Marlboro. Semua variabel penelitian secara bersama-sama berpengaruh signifikan terhadap niat beli ulang rokok Marlboro. niat untuk membeli kembali rokok Marlboro juga dipengaruhi oleh adanya kelompok referensi. Negara asal terbukti mempengaruhi minat beli konsumen terhadap rokok Marlboro. Semua variabel penelitian secara bersama-sama berpengaruh signifikan terhadap niat beli ulang rokok Marlboro. niat untuk membeli kembali rokok Marlboro juga dipengaruhi oleh adanya kelompok referensi. Negara asal terbukti mempengaruhi minat beli konsumen terhadap rokok Marlboro. Semua variabel penelitian secara bersama-sama berpengaruh signifikan terhadap niat beli ulang rokok Marlboro.
Keywords
Full Text:
PDFReferences
Ali, R., F. R. M. Wahyu., D. Darmawan., E. Retnowati., & U. P. Lestari. 2022. Effect of Electronic Word of Mouth, Perceived Service Quality and Perceived Usefulness on Alibaba's Customer Commitment. Journal of Business and Economics Research, 3(2), 232-237.
Anjanarko, T. A., & Mardikaningsih, R. 2022. Visual Merchandising dan Motivasi Hedonik terhadap Pembelian Impulsif. Ekonomi, Keuangan, Investasi dan Syariah, 3(3), 445−450.
Ansbacher, H. L. 1967. Lifestyle: A historical and sys-tematic review. Journal of Individual Psychology, 23 (2), 191–212.
Bearden, W. O., & Etzel, M. J. 1982. Reference Group Influence on Product and Brand Purchase Decisions. Journal of Consumer Research, 9(2), 183-194.
Blackwell, R. D., P. W. Miniard., & J. F. Engel. 2001. Consumer Behavior. 9th Ed. Florida Harcourt College Publishers. Orlando.
Cateora, P. R. & J. L. Graham. 1999. International Marketing, 10th Ed. McGraw-Hill. New York.
Choi, S. I. & Kwak, J. H. 2007. A Study on Effect of Silver Consumer's Lifestyle on Purchase Satisfaction and Repurchase Intention. The Korean Journal of Food and Nutrition, 20(3), 334-340.
Dicher, E. 1962. The World Customer. Thunderbird International Business Review, 4(4), 25-27.
Durvasala, S., S. Lysonski., S. C. Mehta., & B. P. Tang. 2004. Forging Relationships With Services: The Antecedents That Have An Impact On Behavioural Outcomes In The Life Insurance Industry. Journal of Financial Services Marketing, 8(4), 314-26.
Fared, A., D. Darmawan, & M. Khairi. 2021. Contribution of E-Service Quality to Repurchase Intention with Mediation of Customer Satisfaction: Study of Online Shopping Through Marketplace, Journal of Marketing and Business Research, 1(2), 93-106.
Halizah, S. N., E. Retnowati, D. Darmawan, R. K. Khayru, & F. Issalillah. 2022. Determinants of Customer Trust: A Study on Safety, Ease-of-use, and Perceived usefulness of Herbal Products of Kuku Bima Ener-G, Journal of Trends Economics and Accounting Research, 2(4), 86-92.
Hariani, M & E. A. Sinambela. 2020. The Effect of Price Perception, Service Quality, and Product Diversity on Superindo Customer Loyalty in Surabaya, Journal of Science, Technology and Society, 1(1), 29-36.
Harzing, A. W., & Sorge, A. 2003. The Relative Impact of Country of Origin and Universalcontingencies on Internationalization Strategies and Corporate Control. Organization Studies, 24(2), 187-214.
Haubl, G. 2006. A Cross-National Investigation of The Effects of Country of Origin and Brand Name on The Evaluation of a New Car. International Marketing Review, 18(2), 79-92.
Hellier, P. K., G. M. Geursen., R. A. Carr., & J. A. Rickard. 2003. Customer Repurchase Intention: a General Structural Equation Model. European Journal of Marketing, 37(11), 1762-1800.
Hsieh, Ming-Huei & Shan-Ling. 2004. Product-, Corporate-, and Country-Image Dimensions and Purchase Behavior: A Multicountry Analysis. Academy of Marketing Science. 32(3), 251-270.
Irfan, M. & M. Hariani. 2022. Role of Product Quality, Price and Product Technology Innovation to Increase Customer Loyalty, International Journal of Service Science, Management, Engineering, and Technology, 1(1), 6 – 11.
Irfan, M. 2022. Peran Harga dan Kualitas Produk Bagi Konsumen Melakukan Pembelian Ulang di Toko Roti Primadona Surabaya. Journal of Business and Economics Research, 3(1), 30-36.
Issalillah, F., R. K. Khayru, D. Darmawan, M. W. Amri & S. Purwanti. 2021. Analisis Perilaku Konsumen Rokok Mild Berdasarkan Persepsi dan Sikap, Journal of Trends Economics and Accounting Research, 2(2), 49-53.
Issalillah, F., D. Darmawan & R. K. Khayru. 2021. Social Cultural, Demographic and Psychological Effects on Insurance Product Purchase Decisions, Journal of Science, Technology and Society, 2(1), 1-10.
Issalillah, F., D. Darmawan & M. Khairi. 2022. The Role of Brand Image and Brand Communications on Brand Trust, Journal of Science, Technology and Society, 3(1), 1-6.
Jahroni., E. A. Sinambela, R. Mardikaningsih, & D. Darmawan. 2021. Pengaruh Citra Toko, Suasana Toko dan Harga terhadap Keputusan Pembelian. Jurnal Pendidikan Tambusai, 5(3), 10234-10241.
Jahroni, J. & A. R. Putra. 2022. The Role of Product Quality, Price and Promotion Towards Telkomsel Prepaid Card Purchase Decisions, Journal of Science, Technology and Society, 3(1), 7-14.
Kalicharan, H. D. 2014. The Effect and Influence of Country of Origin on Consumers Perception of Product Quality and Purchasing Intentions. International Business Research Journal, 13 (5), 897-902.
Kotler, P. & K. L. Keller. 2016. Marketing Management. 15th Ed. Pearson. Harlow, Essex.
Khairi, M. & D. Darmawan. 2021. The Relationship Between Destination Attractiveness, Location, Tourism Facilities, and Revisit Intentions, Journal of Marketing and Business Research, 1(1), 39-50.
Khayru, R.K. & F. Issalillah. 2021. Study on Consumer Behavior and Purchase of Herbal Medicine Based on The Marketing Mix, Journal of Marketing and Business Research, 1(1), 1-14.
Khayru, R. K., D. Darmawan., & M. Munir. 2021. Analysis of Product Preference of Chitato and Lays Potato Chips. Journal of Management, Accounting, General Finance and International Economic Issues, 1(1), 10-15.
Khayru, R.K., M. W. Amri, M. Hariani, & S. Purwanti. 2021. Green Purchase Behavior Review of The Role of Price, Green Product, and Lifestyle, Journal of Marketing and Business Research, 1(2), 71-82.
Kiley, A.M., B. Evans, M. Ismail, R. Saeed, D. Darmawan, L. C. Hoe & A.T. Hannan. 2015. Strategic Flexibility and the Virtue of Innovation in Responding to the Dynamics of Change. The Journal of Management Studies, 31(3), 865-878.
Lestari, U.P., & E. A. Sinambela. 2022. Keputusan Tempat Pembelian Berdasarkan Kualitas Layanan, Suasana Toko, dan Persepsi Harga. Jurnal Ilmiah Satyagraha, 5(2), 87-97.
Lucas, D. B., & S. H. Britt., 2012. Measuring Advertising Effectiveness, McGrawHill. New York.
McDougall, L. 2002. Glossary of Marketing Terms. Heineman. London.
Mowen, J. C. & M. Minor. 1998. Consumer Behavior. Prentice-Hall. New Jersey.
Mowen, N. K., & Peterson, M. 2003. AIO Theory-Lifetyle. 2nd Ed. Pearson Education, Inc. New Jersey.
Olaru, D., S. Purchase., & N. Peterson. 2008. From customer value to repurchase intentions and recommendations. Journal of Business & Industrial Marketing, 23(8), 554-565.
Padma, A., N. Aisyah, D. Darmawan, I.A. Azmi & A. R. Putra. 2018. Contingency Approach to Strategies for Service Firms, Business Research, 7(2), 178-189.
Peter, J. P., & J. C. Olson. 2014. Consumer Behavior and Marketing Strategy. McGraw-Hill. Boston.
Retnowati, E. & R. Mardikaningsih. 2021. Study on Online Shopping Interest Based on Consumer Trust and Shopping Experience, Journal of Marketing and Business Research, 1(1), 15-24.
Retnowati, E., U. P. Lestari, R. Mardikaningsih, E. A. Sinambela, D. Darmawan, A. R Putra, & S. Arifin. 2021. The Effect of Packaging, Product Variance, and Brand Equity on Nutella Consumer Trust. Asian Journal of Management, Entrepreneurship and Social Science, 1(1), 169-180.
Schiffman, G. L. & L. L. Kanuk. 2000. Consumer Behavior. PrenticeHall International. USA.
Sinambela, E.A. 2021. Examining the Relationship between Tourist Motivation, Touristic Attractiveness, and Revisit Intention, Journal of Social Science Studies, 1(1), 25-30.
Sinambela, E. A., Cici, D. Darmawan, R. Mardikaningsih & Abdul Rahman. 2022. Pengaruh Citra Diri, Kepribadian Merek, dan Kelompok Acuan terhadap Kualitas Hubungan Merek, Journal of Trends Economics and Accounting Research, 2(3), 80-85.
Sinambela, E. A., E. I. Azizah., & A. R. Putra. 2022. The Effect of Green Product, Green Price, and Distribution Channel on The Intention to Repurchasing Simple Face Wash. Journal of Business and Economics Research, 3(2), 156-162
Turčínková, J. & J. Moisidis. 2011. Impact of Reference Groups on The Teenagers’ Buying Process of Clothing in The Czech Republic. Acta Universitatis Agriculturae et Silviculturae Mendelianae Brunensis, 59(7), 489-49.
William, A. 2002. Relationship Marketing Delivering Customer Satisfaction, Heinemann. Oxford.
DOI: https://doi.org/10.56348/mark.v2i2.53
Refbacks
- There are currently no refbacks.
Copyright (c) 2023 Ella Anastasya Sinambela, Samsul Arifin, Arif Rachman Putra, Jahroni Jahroni, Abdul Rahman, Muhammad Faisal

This work is licensed under a Creative Commons Attribution 4.0 International License.
Journal of Marketing and Business Research (MARK)
Publish by Metromedia Education Center
Perumahan Grand Alexandria Fortune Blok AF1 No 11, Surabaya, Provinsi Jawa Timur
Email: mark.journal@gmail.com
This work is licensed under a Creative Commons Attribution 4.0 International License